Privacy policy

Privacy Policy

Last updated: May 26, 2026

At Grow Doug, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://growdoug.ca.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

We collect device information using the following technologies:

  • Cookies

  • Log files

  • Web beacons, tags, and pixels

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

This is referred to as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information that we collect generally to:

  • Process and fulfill orders

  • Arrange shipping and delivery

  • Communicate with you

  • Screen orders for potential risk or fraud

  • Provide customer support

  • Send marketing emails or promotions if you have opted in

We use the Device Information we collect to:

  • Improve and optimize our website

  • Analyze how customers browse and interact with the Site

  • Help detect fraud and security risks

  • Support advertising and remarketing campaigns

Sharing Your Personal Information

We share your Personal Information with third parties to help us operate our business and provide services to you.

For example:

  • Our store is hosted on Shopify

  • Payment processing providers handle transactions securely

  • Shipping carriers deliver orders

  • Analytics providers help us understand website traffic and performance

  • Advertising partners may help us deliver relevant ads

You can learn more about how Shopify uses your Personal Information here:
https://www.shopify.com/legal/privacy

We may also share your Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

Behavioural Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be relevant to you.

You can opt out of targeted advertising through your browser settings or by adjusting ad preferences on platforms you use.

Cookies

We use cookies and similar technologies to:

  • Keep your shopping cart active

  • Remember preferences

  • Improve website functionality

  • Analyze website traffic

  • Support marketing and advertising efforts

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

Email Marketing

If you subscribe to our newsletter or marketing emails, we may send you updates about products, promotions, gardening tips, and brand news.

You can unsubscribe at any time by clicking the unsubscribe link at the bottom of our emails.

Your Rights

If you are a resident of Canada or another jurisdiction with privacy rights laws, you may have the right to:

  • Access personal information we hold about you

  • Request corrections to your information

  • Request deletion of your information

  • Withdraw consent for marketing communications

To exercise these rights, contact us using the information below.

Data Retention

We retain your Order Information for our records unless and until you ask us to delete it, except where we are legally required to retain certain information.

Security

We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Children’s Privacy

This Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal obligations.

Any changes will be posted on this page with an updated revision date.

Contact Us

For more information about our privacy practices, questions, or requests regarding your personal information, please contact:

Grow Doug
Email: doug@growdoug.ca
Website: https://growdoug.ca